Relación de la satisfacción laboral y la rotación del personal operativo de una empresa de construcción de la ciudad de Manizales
Fecha
2025
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Universidad de Manizales
Referencia bibliográfica
Resumen
Trabajo de grado dentro de la especialización en Gerencia del Talento Humano, que aborda la relación de la satisfacción laboral y la rotación del personal operativo de la empresa constructora Urbano S.A.S de Manizales (Caldas). Se utiliza el método cualitativo y cuantitativo, descriptivo y exploratorio mediante el cuestionario de satisfacción laboral de Minnesota. Se identifican los principales factores que inciden en la satisfacción laboral dentro del sector de la construcción, las prácticas actuales de gestión del talento humano en dicho sector, identificando áreas de oportunidad para implementar iniciativas que fortalezcan la fidelización hacia la empresa, y la estabilidad laboral. Al finalizar, se analizan las variables relacionadas con la satisfacción laboral del personal operativo de la empresa constructora Urbano S.A.S identificando sus principales deficiencias que inciden en la rotación de personal y realizando recomendaciones respecto de la satisfacción laboral organización interna, oportunidades de capacitación y crecimiento profesional, ajuste de salarios y la importancia de fomentar un ambiente positivo en el trabajo.
This thesis, within the specialization in Human Talent Management, addresses the relationship between job satisfaction and turnover among operational staff at the construction company Urbano S.A.S. in Manizales, Caldas. The thesis uses a quantitative, descriptive, and exploratory method. The thesis identifies the main factors that influence job satisfaction within the construction sector, as well as current human talent management practices in this sector. The thesis identifies areas of opportunity to implement initiatives that strengthen company loyalty and job security. Finally, the variables related to job satisfaction of the operational staff of the construction company Urbano S.A.S are analyzed, identifying their main deficiencies that affect staff turnover and making recommendations regarding job satisfaction, internal organization, training and professional growth opportunities, salary adjustments, and the importance of fostering a positive work environment.
This thesis, within the specialization in Human Talent Management, addresses the relationship between job satisfaction and turnover among operational staff at the construction company Urbano S.A.S. in Manizales, Caldas. The thesis uses a quantitative, descriptive, and exploratory method. The thesis identifies the main factors that influence job satisfaction within the construction sector, as well as current human talent management practices in this sector. The thesis identifies areas of opportunity to implement initiatives that strengthen company loyalty and job security. Finally, the variables related to job satisfaction of the operational staff of the construction company Urbano S.A.S are analyzed, identifying their main deficiencies that affect staff turnover and making recommendations regarding job satisfaction, internal organization, training and professional growth opportunities, salary adjustments, and the importance of fostering a positive work environment.
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Palabras clave
Gestión del talento humano, Rotación de personal, Clima organizacional
